Privacy Policy

MAVINFO CORP.

Effective Date: April 1, 2025

Mavinfo Corp. (“Mavinfo,” “we,” “our,” or “us”) operates the website mavinfo.com and all associated services (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By using the Service, you agree to the practices described herein.

1. Information We Collect

We collect the following categories of personal information:

a) Account Registration Data

First and last name
Username
Email address
Password (stored as a one-way cryptographic hash — never in plain text)
Account creation date and last login timestamp

b) Content You Submit

Images and files you upload for processing through our AI-powered tools
Prompts, instructions, or text you provide to AI services

c) Payment Information

If you purchase a paid subscription, payment transactions are processed by a third-party payment processor. We do not collect or store your credit card number, bank account information, or other sensitive financial data on our servers.

d) Usage and Technical Data

IP address and approximate geographic location
Browser type and version
Pages visited and features used within the Service
Date and time of access
Referring URLs

e) Communications

If you contact us directly (e.g., via the contact form), we retain the content of that communication and your contact details.

2. How We Use Your Information

We use the information we collect to:

Create and maintain your account
Process and deliver AI-powered services you request
Send transactional emails (account verification, password reset, job completion notifications)
Send occasional informational or promotional emails about Mavinfo products and updates
Enforce our Terms of Service and respond to abuse or violations
Analyze usage patterns to improve the Service
Comply with legal obligations
Detect and prevent fraud, security incidents, and other harmful activity

3. Email Communications

We may send you the following types of email:

Transactional emails required for account operation (verification, password reset, billing receipts). These cannot be opted out of while your account is active.
Occasional product updates, feature announcements, or promotional offers from Mavinfo.

You may opt out of non-transactional marketing emails at any time by clicking the unsubscribe link included in every marketing email, or by emailing us at the address in Section 12. We will process opt-out requests within 10 business days. We do not send spam and comply with the CAN-SPAM Act.

4. We Do Not Sell Your Personal Information

Mavinfo does not sell, rent, trade, or otherwise transfer your personal information to third parties for their own marketing purposes. We do not engage in data brokering.

5. Third-Party Services and Data Sharing

To provide our AI-powered features, we transmit certain data to the following categories of third-party service providers:

a) AI Model Providers

Images and files you submit for processing are transmitted to third-party AI inference services (including but not limited to Replicate, Inc. and OpenRouter) to perform the requested operations. These providers process your data solely to execute the requested AI task and are contractually prohibited from using your data to train their models or for any purpose beyond service delivery. Please review the privacy policies of these providers independently.

b) Security and Anti-Abuse

We use Cloudflare Turnstile for bot prevention. Cloudflare may set cookies and process technical data (including IP address) as part of this service. Please review Cloudflare’s Privacy Policy at cloudflare.com/privacypolicy.

c) Email Delivery

Transactional and marketing emails are sent via our configured SMTP email provider. Recipient email addresses are transmitted to this provider solely to deliver messages on our behalf.

d) Payment Processing

Subscription billing is handled by a third-party payment processor. We share only the information necessary to complete your transaction.

We may also disclose your information: (i) to comply with a legal obligation or valid governmental request; (ii) to protect the rights, property, or safety of Mavinfo, our users, or the public; (iii) in connection with a merger, acquisition, or sale of assets, in which case we will notify you via email or a prominent notice on the Service.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain your login session
Remember your preferences
Analyze aggregate usage patterns
Support anti-bot security measures (Cloudflare Turnstile)

You can instruct your browser to refuse cookies or notify you when a cookie is being set. However, disabling cookies may affect the functionality of the Service, including your ability to log in.

7. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or legitimate business purposes (e.g., billing records, fraud prevention logs).

Uploaded files processed through AI tools are retained for a limited period sufficient to deliver the result to you and are not stored indefinitely. Specific retention windows are disclosed in the Service interface.

8. Security

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), hashed password storage, and encrypted storage of sensitive API credentials. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security and are not responsible for unauthorized access resulting from factors outside our reasonable control, including but not limited to user error, compromised credentials, or third-party security breaches.

9. Children’s Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us using the information in Section 12.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your personal information
Object to or restrict certain processing activities
Receive a portable copy of your data

To exercise any of these rights, please contact us at the address in Section 12. We will respond within 30 days. We may need to verify your identity before processing certain requests.

11. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law provisions. Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the state and federal courts located in Florida.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Mavinfo Corp.
Website: mavinfo.com
Email: privacy@mavinfo.com

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the Effective Date at the top of this page and, for material changes, notify you by email or by a prominent notice on the Service. Your continued use of the Service after any modification constitutes acceptance of the updated policy.